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People Skills for Policy Analysts

by Michael Mintrom
Paperback |English |0878409009 | 9780878409006

People Skills for Policy Analysts

by Michael Mintrom
Paperback |English |0878409009 | 9780878409006
Overview
"Mintrom's seemingly simple proposition that, despite decades of attention to analytic technique and systematic thinking in the field of policy analysis, success in the policy process depends at least equally as much as 'people skills' is at once obvious and profound. Obvious in the sense that anyone who has ever experienced the policy process knows this to be true. Profound because it goes virtually unrecognized in the scholarly literature and conventional training in policy analysis. What those skills are and how best to cultivate them are the heart of this book, which makes it valuable reading for academics and practitioners alike. It's extremely instructive." --Daniel Mazmanian, C. Erwin and Ione Piper Dean and Professor, School of Policy, Planning, and Development, University of Southern California"The policy/management dichotomy is dead. In fact, it has been dying for years out in the real world, everywhere except classes in public policy analysis. Mintrom's book is a crucial final corrective for the tendency to dismiss 'people skills' as something you can learn on the job, or don't need at all so long as you get your sums right. I would resist the idea that this book is a supplement to a 'real' policy analysis book. It stands on its own as a full partner in a policy education. Trying to train students in analysis without an equal emphasis on people skills is like sending them out on one leg to run a footrace." --Michael C. Munger, chair, Department of Political Science, Duke University"Old hands have learned these skills informally, but this clearly-written text will surely accelerate necessary learning about professional life in all policy-related fields." --Future Survey"Conveys a lot of useful advice about how to be a better and more successful analyst, both in terms of daily practice and careers. It was a pleasure to read." --David Weimer, professor of public affairs and political science, La Follette School of Public Affairs, University of Wisconsin-Madison"People Skills for Policy Analystsis a book that needed to be written and now, needs to be read -- not just by students and entry-level policy analysts, but by professors and veteran policy researchers as well. Students and new policy professionals will benefit from the clear suggestions for enhancing such activities as interviewing, giving presentations, and working in teams. And Michael Mintrom's point bears repeating for experienced policy analysts and others in the field: technical skills alone will not bring policy analysis beyond the discussion stage. With this book, Mintrom reminds us that it is important, even necessary, to cultivate analysts with the social skills to gather the myriad information and advice which lead to feasible policy solutions. The author's clarity of purpose and optimism for the future are truly refreshing." --Rachel Mosher-Williams, research associate, The Urban Institute"This book is a delight to read. The text is straightforward, clean, and jargon-free. The organization is thoughtful throughout, though the book can be read as a set of valuable individual chapters. The discussion sections and exercises are interesting and helpful. Public policy programs do a fine job of teaching technical skills but we could do a better job of developing people skills. This book shows us how to do this." --Mark Carl Rom, associate professor of government and public policy, Georgetown Public Policy Institute
ISBN: 0878409009
ISBN13: 9780878409006
Author: Mintrom, Michael
Publisher: Georgetown University Press
Format: Paperback
PublicationDate: 2003-02-26
Language: English
PageCount: 272
Dimensions: 5.98 x 0.64 x 9.02 inches
Weight: 13.6 ounces
"Mintrom's seemingly simple proposition that, despite decades of attention to analytic technique and systematic thinking in the field of policy analysis, success in the policy process depends at least equally as much as 'people skills' is at once obvious and profound. Obvious in the sense that anyone who has ever experienced the policy process knows this to be true. Profound because it goes virtually unrecognized in the scholarly literature and conventional training in policy analysis. What those skills are and how best to cultivate them are the heart of this book, which makes it valuable reading for academics and practitioners alike. It's extremely instructive." --Daniel Mazmanian, C. Erwin and Ione Piper Dean and Professor, School of Policy, Planning, and Development, University of Southern California"The policy/management dichotomy is dead. In fact, it has been dying for years out in the real world, everywhere except classes in public policy analysis. Mintrom's book is a crucial final corrective for the tendency to dismiss 'people skills' as something you can learn on the job, or don't need at all so long as you get your sums right. I would resist the idea that this book is a supplement to a 'real' policy analysis book. It stands on its own as a full partner in a policy education. Trying to train students in analysis without an equal emphasis on people skills is like sending them out on one leg to run a footrace." --Michael C. Munger, chair, Department of Political Science, Duke University"Old hands have learned these skills informally, but this clearly-written text will surely accelerate necessary learning about professional life in all policy-related fields." --Future Survey"Conveys a lot of useful advice about how to be a better and more successful analyst, both in terms of daily practice and careers. It was a pleasure to read." --David Weimer, professor of public affairs and political science, La Follette School of Public Affairs, University of Wisconsin-Madison"People Skills for Policy Analystsis a book that needed to be written and now, needs to be read -- not just by students and entry-level policy analysts, but by professors and veteran policy researchers as well. Students and new policy professionals will benefit from the clear suggestions for enhancing such activities as interviewing, giving presentations, and working in teams. And Michael Mintrom's point bears repeating for experienced policy analysts and others in the field: technical skills alone will not bring policy analysis beyond the discussion stage. With this book, Mintrom reminds us that it is important, even necessary, to cultivate analysts with the social skills to gather the myriad information and advice which lead to feasible policy solutions. The author's clarity of purpose and optimism for the future are truly refreshing." --Rachel Mosher-Williams, research associate, The Urban Institute"This book is a delight to read. The text is straightforward, clean, and jargon-free. The organization is thoughtful throughout, though the book can be read as a set of valuable individual chapters. The discussion sections and exercises are interesting and helpful. Public policy programs do a fine job of teaching technical skills but we could do a better job of developing people skills. This book shows us how to do this." --Mark Carl Rom, associate professor of government and public policy, Georgetown Public Policy Institute

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Categories
$14.72
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Overview
"Mintrom's seemingly simple proposition that, despite decades of attention to analytic technique and systematic thinking in the field of policy analysis, success in the policy process depends at least equally as much as 'people skills' is at once obvious and profound. Obvious in the sense that anyone who has ever experienced the policy process knows this to be true. Profound because it goes virtually unrecognized in the scholarly literature and conventional training in policy analysis. What those skills are and how best to cultivate them are the heart of this book, which makes it valuable reading for academics and practitioners alike. It's extremely instructive." --Daniel Mazmanian, C. Erwin and Ione Piper Dean and Professor, School of Policy, Planning, and Development, University of Southern California"The policy/management dichotomy is dead. In fact, it has been dying for years out in the real world, everywhere except classes in public policy analysis. Mintrom's book is a crucial final corrective for the tendency to dismiss 'people skills' as something you can learn on the job, or don't need at all so long as you get your sums right. I would resist the idea that this book is a supplement to a 'real' policy analysis book. It stands on its own as a full partner in a policy education. Trying to train students in analysis without an equal emphasis on people skills is like sending them out on one leg to run a footrace." --Michael C. Munger, chair, Department of Political Science, Duke University"Old hands have learned these skills informally, but this clearly-written text will surely accelerate necessary learning about professional life in all policy-related fields." --Future Survey"Conveys a lot of useful advice about how to be a better and more successful analyst, both in terms of daily practice and careers. It was a pleasure to read." --David Weimer, professor of public affairs and political science, La Follette School of Public Affairs, University of Wisconsin-Madison"People Skills for Policy Analystsis a book that needed to be written and now, needs to be read -- not just by students and entry-level policy analysts, but by professors and veteran policy researchers as well. Students and new policy professionals will benefit from the clear suggestions for enhancing such activities as interviewing, giving presentations, and working in teams. And Michael Mintrom's point bears repeating for experienced policy analysts and others in the field: technical skills alone will not bring policy analysis beyond the discussion stage. With this book, Mintrom reminds us that it is important, even necessary, to cultivate analysts with the social skills to gather the myriad information and advice which lead to feasible policy solutions. The author's clarity of purpose and optimism for the future are truly refreshing." --Rachel Mosher-Williams, research associate, The Urban Institute"This book is a delight to read. The text is straightforward, clean, and jargon-free. The organization is thoughtful throughout, though the book can be read as a set of valuable individual chapters. The discussion sections and exercises are interesting and helpful. Public policy programs do a fine job of teaching technical skills but we could do a better job of developing people skills. This book shows us how to do this." --Mark Carl Rom, associate professor of government and public policy, Georgetown Public Policy Institute
ISBN: 0878409009
ISBN13: 9780878409006
Author: Mintrom, Michael
Publisher: Georgetown University Press
Format: Paperback
PublicationDate: 2003-02-26
Language: English
PageCount: 272
Dimensions: 5.98 x 0.64 x 9.02 inches
Weight: 13.6 ounces
"Mintrom's seemingly simple proposition that, despite decades of attention to analytic technique and systematic thinking in the field of policy analysis, success in the policy process depends at least equally as much as 'people skills' is at once obvious and profound. Obvious in the sense that anyone who has ever experienced the policy process knows this to be true. Profound because it goes virtually unrecognized in the scholarly literature and conventional training in policy analysis. What those skills are and how best to cultivate them are the heart of this book, which makes it valuable reading for academics and practitioners alike. It's extremely instructive." --Daniel Mazmanian, C. Erwin and Ione Piper Dean and Professor, School of Policy, Planning, and Development, University of Southern California"The policy/management dichotomy is dead. In fact, it has been dying for years out in the real world, everywhere except classes in public policy analysis. Mintrom's book is a crucial final corrective for the tendency to dismiss 'people skills' as something you can learn on the job, or don't need at all so long as you get your sums right. I would resist the idea that this book is a supplement to a 'real' policy analysis book. It stands on its own as a full partner in a policy education. Trying to train students in analysis without an equal emphasis on people skills is like sending them out on one leg to run a footrace." --Michael C. Munger, chair, Department of Political Science, Duke University"Old hands have learned these skills informally, but this clearly-written text will surely accelerate necessary learning about professional life in all policy-related fields." --Future Survey"Conveys a lot of useful advice about how to be a better and more successful analyst, both in terms of daily practice and careers. It was a pleasure to read." --David Weimer, professor of public affairs and political science, La Follette School of Public Affairs, University of Wisconsin-Madison"People Skills for Policy Analystsis a book that needed to be written and now, needs to be read -- not just by students and entry-level policy analysts, but by professors and veteran policy researchers as well. Students and new policy professionals will benefit from the clear suggestions for enhancing such activities as interviewing, giving presentations, and working in teams. And Michael Mintrom's point bears repeating for experienced policy analysts and others in the field: technical skills alone will not bring policy analysis beyond the discussion stage. With this book, Mintrom reminds us that it is important, even necessary, to cultivate analysts with the social skills to gather the myriad information and advice which lead to feasible policy solutions. The author's clarity of purpose and optimism for the future are truly refreshing." --Rachel Mosher-Williams, research associate, The Urban Institute"This book is a delight to read. The text is straightforward, clean, and jargon-free. The organization is thoughtful throughout, though the book can be read as a set of valuable individual chapters. The discussion sections and exercises are interesting and helpful. Public policy programs do a fine job of teaching technical skills but we could do a better job of developing people skills. This book shows us how to do this." --Mark Carl Rom, associate professor of government and public policy, Georgetown Public Policy Institute

Books - New and Used

The following guidelines apply to books:

  • New: A brand-new copy with cover and original protective wrapping intact. Books with markings of any kind on the cover or pages, books marked as "Bargain" or "Remainder," or with any other labels attached, may not be listed as New condition.
  • Used - Good: All pages and cover are intact (including the dust cover, if applicable). Spine may show signs of wear. Pages may include limited notes and highlighting. May include "From the library of" labels. Shrink wrap, dust covers, or boxed set case may be missing. Item may be missing bundled media.
  • Used - Acceptable: All pages and the cover are intact, but shrink wrap, dust covers, or boxed set case may be missing. Pages may include limited notes, highlighting, or minor water damage but the text is readable. Item may but the dust cover may be missing. Pages may include limited notes and highlighting, but the text cannot be obscured or unreadable.

Note: Some electronic material access codes are valid only for one user. For this reason, used books, including books listed in the Used – Like New condition, may not come with functional electronic material access codes.

Shipping Fees

  • Stevens Books offers FREE SHIPPING everywhere in the United States for ALL non-book orders, and $3.99 for each book.
  • Packages are shipped from Monday to Friday.
  • No additional fees and charges.

Delivery Times

The usual time for processing an order is 24 hours (1 business day), but may vary depending on the availability of products ordered. This period excludes delivery times, which depend on your geographic location.

Estimated delivery times:

  • Standard Shipping: 5-8 business days
  • Expedited Shipping: 3-5 business days

Shipping method varies depending on what is being shipped.  

Tracking
All orders are shipped with a tracking number. Once your order has left our warehouse, a confirmation e-mail with a tracking number will be sent to you. You will be able to track your package at all times. 

Damaged Parcel
If your package has been delivered in a PO Box, please note that we are not responsible for any damage that may result (consequences of extreme temperatures, theft, etc.). 

If you have any questions regarding shipping or want to know about the status of an order, please contact us or email to support@stevensbooks.com.

You may return most items within 30 days of delivery for a full refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a tracking number, which shows the items which you already returned to us.
There are certain situations where only partial refunds are granted (if applicable)

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error
  • Any item that is returned more than 30 days after delivery

Items returned to us as a result of our error will receive a full refund,some returns may be subject to a restocking fee of 7% of the total item price, please contact a customer care team member to see if your return is subject. Returns that arrived on time and were as described are subject to a restocking fee.

Items returned to us that were not the result of our error, including items returned to us due to an invalid or incomplete address, will be refunded the original item price less our standard restocking fees.

If the item is returned to us for any of the following reasons, a 15% restocking fee will be applied to your refund total and you will be asked to pay for return shipping:

  • Item(s) no longer needed or wanted.
  • Item(s) returned to us due to an invalid or incomplete address.
  • Item(s) returned to us that were not a result of our error.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


Shipping Cost


We'll pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). In other cases, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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